Register for your 2 year Waterpik Warranty today

Complete the registration form below within 60 days of purchase to qualify. This warranty is available to South African residents only.

Name and surname *

Email address *

Phone *

Which Waterpik product do you own? *

Serial number of your Waterpik product *

Where did you purchase your Waterpik product? *

When did you purchase your Waterpik product? *

IF NO PLACEHOLDER TEXT OR POP-UP VISIBLE, ENTER DATE MANUALLY AS yyyy-mm-dd

In-store Purchases

Upload your till slip if you bought it in-store from one of our retailers or from a dental practice (maximum file size of 2 MB / JPG or PNG only)

I agree that my personal information entered above may be stored.

Privacy Notice

Waterpik® Africa will use the personal information you provide on this form for after-sales purposes and to keep Warranty records. Review our Privacy Policy. Please contact our Office if you have any questions about any details provided:

St Michael’s Park, Unit 13B, Ground Floor
St Michael’s Road, Observatory
Cape Town 7925

Landline. +27 21 418 1561
Email. info@waterpikflosser.co.za

Think you L❤VE your Waterpik device as much as we do?

Leave us a positive Google Review and we will upgrade your 2 year warranty to 3 years!

Review your unit WITHIN 60 days of purchase to qualify.

Warranty Conditions

A valid proof of purchase is required to qualify for the 2 year warranty on Waterpik water flosser units and it starts on the date of purchase.

A replacement water flosser unit assumes the remaining warranty of the original unit purchased.

The warranty applies when the product has been handled properly for its intended use as described in the instruction manual. Read the instruction manual carefully before installing or using the product.

Using a 220V Waterpik in countries like North and South America (120V) or Japan (100V) will likely damage the device and void its warranty. The Waterpik is designed for a specific voltage and frequency (120V, 60Hz in the US) and using a different voltage can overheat the motor and damage internal components.

The warranty does not apply:

if the proof of purchase has been altered or made illegible;
if the model number or serial number on the water flosser unit has been altered, removed, or made illegible;
if repairs or product modifications have been performed by an unauthorised service company or person;
if the defect is the result of excessive use outside the intended purpose;
if the defect is caused by abuse of the product;
if the defect is caused by environmental conditions that are not in accordance with the user manual;
if the defect is caused by connecting peripherals, additional equipment, or accessories other than those recommended in the user manual;
if the unit has been damaged, including but not limited to damage by animals, lightning, abnormal voltage, fire, natural disaster, or transportation;
if the product is defective due to the wear of its parts, which are consumable by their nature.

Moveable parts such as water reservoirs, tips and the handle assembly of the countertop units are not under warranty.